This is an example of a news item. Users can view news items at the News page of your portal, while agents can view news items at the portal or within the management interface.
The news section gives organizations the ability to post important notices to portal visitors such as company news, current promotions and sales, or information on upcoming events. For example, a realty agency may use news items to highlight new or featured properties or an educational institution may use news items to give parents updates about school policies, parent/teacher conferences, holidays, and other important events.
The SmarterTrack help documentation provides information that can help you get started building your news area. This includes:
Just as with knowledge base articles, news items can help reduce cost by making sure that any information you want to get to customers is available from a single location that's available around the clock. This means your employees can spend time on other, more productive tasks.
If you have any questions, please contact the sales department by emailing firstname.lastname@example.org
. During business hours, you can also start a live chat from our website
or call 877-357-6278.